Username & Password Recovery¶
When a user has forgotten their username or password there are both user and administrative tools to recover or reset this information.
If the SMTP Outgoing Mail Server is configured and working properly, users can recover their username or reset their password directly from the login page.
Alternatively the
nim-recovery-toolis available from the NIM VM command line.
Username Recovery¶
Usernames can be recovered by clicking the FORGOT LOGIN link at the login screen and entering the associated email address for the user. If a matching user account is found and the SMTP Outgoing Mail Server has been configured an email will be sent to the address with the username.
In the event that there is no available SMTP Outgoing Mail Server, the
nim-recovery-toolcan be used from the NIM VM console.
Password Reset¶
Passwords can be reset by clicking the FORGOT PASSWORD link at the login screen and entering the username of the password to reset. If a matching account is found and and the SMTP Outgoing Mail Server has been configured an email will be sent with a new password for the user account. It is recommened to update this temporary password upon login.
In the event that there is no available SMTP Outgoing Mail Server, the
nim-recovery-toolcan be used from the NIM VM console.
NIM Recovery Tool¶
To recover a username using the nim-recovery-tool, login to the NIM VM console as the nim user.
To see a list of options, at the prompt type:
./nim-recovery-tool
To find a username associated with a known email address (where email@addr.ess is the email address associated with the account):
./nim-recovery-tool -e email@addr.ess
To reset a user’s password to password use the following command:
./nim-recovery-tool -u username
To show a list of root user usernames:
./nim-recovery-tool -r